9winz online
9winz online
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This app is available for your device
9winz online
This app is available for your device
Contact
+91 1263278131
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 9winz online?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, which will securely authenticate your account. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you still encounter issues, wait for the OTP to be sent after clicking "send." If you don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If the number has changed, send your KYC (Know Your Customer) details to the customer support team via email to facilitate account transfer. This will help resolve the issue and shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features and functionality. Once installed, you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the 9winz online?
In this app, you can withdraw a minimum of Rs. 100, which is a higher amount compared to other apps. Withdrawals are only possible for earnings from gaming, not bonus amounts. This means you can only redeem the money you've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment processing may be delayed, requiring users to wait up to 24 hours for confirmation. This delay can add an extra layer of waiting time beyond the initial completion of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus amount can be withdrawn. The bonus funds themselves, however, are separate from the winnings and are not withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is being processed. If it's not showing up, don't worry as the funds will be added to your wallet account within 24 hours, or you can contact their care centre for assistance.
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